When trying to launch Outlook Express or send an email, the user sees this error message:
Task – Send/Receive reported an error (0x80042109): ‘Outlook cannot connect to the outgoing mail server (SMTP)’. If this issue continues, please reach out to your server administrator or Internet Service Provider (ISP).
Causes of this message:
These error messages can appear when Microsoft Outlook or Microsoft Outlook Express fails to connect to the email server. Common reasons include:
- You are not connected to the Internet or a network.
- Incorrect account settings.
- Your Outlook user profile is corrupted.
- Incorrect antivirus software settings.
- Outlook Express has been removed from your computer or the installation is corrupted.
- Incorrect personal firewall software settings.
Solutions:
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- Ensure you have an internet connection.
- Verify your email account settings. Access help on configuring an email account in Outlook by clicking here.
- If the issue persists and you’re using a Symantec Security Systems product, visit their website to adjust your settings.
- If you’re still facing the same problem, Outlook Express may be corrupted. Microsoft provides instructions on how to delete and reinstall it, as well as backup your address book, email, etc.
These are some suggestions for this Microsoft error
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