1. Open Outlook and add a new account
- Launch Outlook 2025.
- Go to File → Add Account.
- Enter your full email address (e.g.
name@yourdomain.com
). - Click Advanced options → check Let me set up my account manually → Next.
2. Select account type
- Choose IMAP.
3. Enter IMAP settings (Incoming mail)
In the IMAP configuration screen:
- Incoming mail server (IMAP):
mail.yourdomain.com
- Port:
993
- Encryption: SSL/TLS
- Username: your full email address (
name@yourdomain.com
) - Password: your mailbox password
4. Enter SMTP settings (Outgoing mail)
- Outgoing mail server (SMTP):
mail.yourdomain.com
- Port:
587
- Encryption: STARTTLS
- Authentication: required (use the same email + password as above)
5. Advanced options in Outlook
- Ensure “My outgoing server requires authentication” is enabled.
- Use same username/password as incoming mail.
6. Finish setup
- Outlook will test the connection (send/receive).
- If both succeed, click Done.
- Send yourself a test email to confirm.
Tips / Troubleshooting
- If
mail.yourdomain.com
doesn’t work, try looking up your IMAP/SMTP email settings on our user area. - Double-check your mailbox password in the Space WWW control panel if Outlook says “password incorrect”.
- If you see SSL certificate warnings, make sure you’re connecting to the exact hostname provided